At Naqkashi (“Naqkashi”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide while using our website.
By using this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following information from you:
- Name
- Contact information including email address and phone number
- Billing and shipping address
- Demographic information such as postcode, preferences, and interests
- Order history and transaction details
- Information relevant to customer surveys, offers, and feedback
- Any other information voluntarily submitted by you through forms, chats, or subscriptions
How We Use Your Information
We collect this information to better understand your needs and provide you with improved services. Specifically, we may use your information for:
- Processing and delivering your orders
- Internal record keeping
- Improving our products, services, and customer experience
- Sending promotional emails about new collections, offers, or updates
- Contacting you for market research or feedback
- Customizing the website according to your interests and preferences
- Responding to customer service inquiries
We may contact you via email, phone, SMS, WhatsApp, or other communication channels you provide.
Data Protection & Security
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and protect the information we collect online against unauthorized access, disclosure, alteration, or destruction.
We process your data in a lawful, fair, transparent, and secure manner and take all reasonable steps to ensure the accuracy and confidentiality of your information.
Cookies
Our website may use cookies to enhance user experience and analyze website traffic. Cookies help us understand user behavior and improve our website functionality.
You may choose to accept or decline cookies through your browser settings. However, disabling cookies may affect certain website features.
Third-Party Links
Our website may contain links to other websites of interest. Once you leave our website using these links, please note that we do not have control over those external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.
We encourage you to review the privacy policies of external websites before sharing your information.
Confidentiality of Passwords
Naqkashi will never ask for your password, OTP, or sensitive login credentials through phone calls, emails, or messages. Customers are responsible for maintaining the confidentiality of their account credentials.
Sharing of Information
We do not sell, rent, or lease your personal information to third parties unless:
- We have your permission
- It is required by law
- It is necessary to process orders, payments, shipping, or related services through trusted third-party partners
We may send promotional information about third-party collaborations only if you choose to receive such communications.
Your Rights
You may choose to restrict the collection or use of your personal information by:
- Opting out of marketing communications
- Contacting us to update or correct your information
- Requesting deletion of your personal data where applicable
If you believe any information we hold about you is incorrect or incomplete, please contact us and we will promptly correct it.
Policy Updates
Naqkashi reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page.
We encourage users to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us through the contact page available on: