Welcome to Naqkashi. By accessing this website and placing an order with us, you confirm that you agree to and are bound by the Terms & Conditions outlined below. These terms apply to the entire website and all communications between you and Naqkashi.
Definitions
- Company, we, our, or us refers to Naqkashi.
- Website refers to Naqkashi.com
- You refers to the customer, user, or visitor accessing the website and using our services.
- Services refer to all products, services, content, and features provided through the website.
Company Information
Naqkashi
Plot No. 77, Sarvodaya Nagar,
Indira Nagar, Lucknow, Uttar Pradesh, India.
Email:
Phone: +91-8299431480
Acceptance of Terms
By using our website, registering an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions along with our Privacy Policy, Return & Exchange Policy, and other policies published on the website.
If you do not agree with any part of these terms, please do not use the website.
Products & Services
Naqkashi specializes in handcrafted and made-to-order ethnic wear and fashion products. Due to the handcrafted nature of our products:
- Slight variations in embroidery, color, texture, or finish may occur.
- Product colors may slightly vary due to screen settings and photography lighting.
- Minor irregularities are considered part of the artisanal process and not defects.
Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to:
- Change prices at any time without prior notice
- Refuse or cancel orders in case of pricing errors
- Modify payment methods and billing procedures
By placing an order, you authorize Naqkashi to charge the selected payment method for the total order amount including taxes and shipping charges where applicable.
Order Confirmation
An order shall be considered accepted only after:
- Successful payment authorization
- Order confirmation by email, SMS, or WhatsApp
Naqkashi reserves the right to cancel or refuse any order at its sole discretion.
Made-to-Order Policy
Many of our garments are made-to-order and handcrafted specifically for each customer. Therefore:
- Orders cannot be canceled once production begins
- Customized or altered products are non-refundable and non-exchangeable
- Delivery timelines may vary depending on production complexity
Shipping & Delivery
We strive to deliver all orders within the estimated timeline. However, delays may occur due to:
- Handcrafting processes
- Artisan availability
- Logistics or courier delays
- Unforeseen circumstances
Naqkashi shall not be held liable for delays caused by third-party courier services or events beyond our control.
Return & Exchange
Returns and exchanges are governed by our Return & Exchange Policy available on the website.
Customers must report:
- Wrong item delivery
- Manufacturing defects
within 24 hours of delivery.
Intellectual Property
All content available on the website including:
- Logos
- Images
- Product photographs
- Designs
- Graphics
- Text
- Videos
- Website layout
are the intellectual property of Naqkashi and protected under applicable copyright and trademark laws.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
Website Usage Restrictions
You agree not to:
- Misuse the website or attempt unauthorized access
- Copy or reproduce website content without permission
- Use the website for fraudulent or unlawful activities
- Interfere with website functionality or security
Third-Party Links
Our website may contain links to third-party websites for convenience. Naqkashi is not responsible for:
- Content
- Privacy practices
- Accuracy
- Policies
of any external websites.
Use of third-party websites is at your own risk.
Limitation of Liability
Under no circumstances shall Naqkashi, its owners, employees, affiliates, or partners be liable for any:
- Direct or indirect damages
- Loss of profits
- Data loss
- Business interruption
- Consequential damages
arising from the use or inability to use the website, products, or services.
Disclaimer
The website and all services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.
Naqkashi does not guarantee:
- Error-free operation
- Continuous availability
- Accuracy or completeness of website content
Privacy
Your use of the website is also governed by our Privacy Policy which explains how we collect, use, and protect your information.
Modifications to Terms
Naqkashi reserves the right to modify these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon posting on the website. Continued use of the website after changes indicates your acceptance of the revised terms.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising in relation to these terms shall be subject to the jurisdiction of the courts located in Lucknow, Uttar Pradesh.
Contact Us
If you have any questions regarding these Terms & Conditions, you may contact us:
- Website: www.naqkashi.com
- Email: contact@naqkashi.com
- Phone: +91-8299431480
- Address: Plot No. 77, Sarvodaya Nagar, Indira Nagar, Lucknow, Uttar Pradesh, India.